I am so completely disappointed in my porcelain veneers. They are too thick and the wrong color even though I was very specific about what I wanted. He sent the first ones back to the lab because even he realized they were too thick before he even put them on me. But, he used the same lab the second time. When they returned, I could hardly see what they looked like because they kept falling out. He told me they were fine and could be adjusted after they were bonded it. That turned out to be untrue. Once they were in, I realized they were still too thick and the color was even darker than the first set. I’ve been crying since getting these. Do you have a recommendation?
You are facing a common tragedy in the smile makeover universe. This happens when a patient trusts their regular dentist to do cosmetic work without knowing whether they’ve had the requisite training to do it well. Smile makeovers aren’t taught in dental school. Because of that, if a dentist wants to become skilled, he’ll need to invest in post-doctoral training. For instance, Dr. Murphree has completed the American Society of Dental Aesthetics continuing education series. It doesn’t sound like your dentist has made this investment.
Fortunately, it sounds to me like you have a good case for a refund. He bonded them on and told you they could be adjusted, but that wasn’t true. Essentially, that means they went through with your treatment without your approval which is considered a violation of dental ethics.
What he should have done is used a temporary try-in paste which would allow the porcelain veneers to stay in long enough for you to get to look at them at several angles and in different lightings. Only when you are pleased with them and give the go-ahead should they be bonded on.
You have two choices. The first is to give your dentist a chance to make this right. Tell him they need to be re-done, but only on the conditions I stated in the paragraph directly above. If he doesn’t agree to that go on to option two. Truthfully, I don’t know that your dentist will do any better this time, but maybe the third time is the charm. Your second option is to just request a refund and go to a more artistic cosmetic dentist to have your veneers re-done.
Finding a Great Cosmetic Dentist
My suggestion for you would be to go to mynewsmile.com. This site pre-screens cosmetic dentists who wish to be listed on the site as a recommended dentist. They can’t just pay to be listed. Instead, their cosmetic training, as well as their artistry on actual cases they’ve done, is verified. Only when they show they’re skilled and artistic can they be listed. Anyone of their dentists will be able to provide you with a stunning smile you can’t wait to share. In fact, almost all of them have a beautiful smile guarantee.
This blog is brought to you by Huntsville Cosmetic Dentist Dr. Steve Murphree.