I was replacing nine crowns that I had loved but had gone past their sell-by date. They had a beautiful white color and a shape which flattered my face and smile. I was very happy with them and assumed my new crowns would be the same. They haven’t been. In fact, the experience this time around, with a different dentist because of a move, has been completely different. The crowns are more yellow and the shape looks and feels off. These are just temporaries and I’m trying to get him to fix them before the permanent ones are made. Whenever I bring it up, he gets angry and tells me they’re perfect. They’re not. What do you recommend?
What you are facing is a dentist who doesn’t understand cosmetic dentistry. He has a general dentist mindset. In dental school, we are taught the dentist knows best and should make sure the patient understands that. Cosmetic dentistry is completely different.
We are creating the smile the patient has in mind. Outside of needing significant post-doctoral training in cosmetic work as well as an artistic eye, the most important character quality a cosmetic dentist needs is empathy. Without that, there won’t be a way for them to look at things from your perspective.
Empathy sees and feels your desire and will drive a dentist on to sharpen his skills in order to bring you the best smile possible. Empathy also helps him really listen to you to strive to understand how to achieve your goals for your smile. It does not cause them to raise their voice and tell you it’s perfect.
Getting this Fixed
I do not think you are going to get anywhere with your current dentist. He is missing the fundamental pieces necessary to finish this to your satisfaction. The one great thing is you didn’t allow him to permanently bond on your dental crowns. It will be a simple matter of switching dentists.
He is ethically obligated to cooperate with whichever dentist you end up with to finish the case by providing all images, labs, etc..
I’m going to suggest you look for a cosmetic dentist recommended by the mynewsmile.com website. They have a link to help people find a skilled cosmetic dentist. The best thing is the dentist who runs the site screens every dentist who wishes to be listed. He checks their training, their technical knowledge, and their artistry. They cannot simply pay to get listed. Any dentist he lists will do a fine job for you.
This blog is brought to you by Huntsville Cosmetic Dentist Dr. Steven Murphree.